The trend with Enterprise 2.0 is to empower the “company below” to get the job done and to pass relevant information up and sideways.

Yep – E2.0 may well have silos but this is OK as this is how people work – as long as the silos are networked and function that should be fine.

In education IT has been used to provide management layers increasing drill down and views of what a teacher is doing at a particular time in addition to outcome but at the expense of requiring the teacher to use college sanctioned tools – those that allow drill down. I see E2.0 as allowing teachers to choose their own tools to get the job done and expose relevant outcome data to management layers.